Job Summary: Professional responsible for collections and debt negotiation, seeking solutions for credit recovery and customer satisfaction, with emphasis on communication and performance indicator monitoring. Key Highlights: 1. Innovative work environment offering continuous challenges 2. Appreciation of diversity and personal development 3. Focus on relationships and continuous improvement For over 65 years, Moura has contributed innovative ideas and technologies to deliver the best energy solutions and drive the future forward. Here, we respect and encourage diversity, believing in people and their capacity for achievement and development. If you identify with an innovative environment that offers you continuous challenges, join us! How about being part of this energy? **\#VemSerMoura**! **Responsibilities and Duties** **Responsibilities and Duties:** * Manage the collections process for the client portfolio, maintaining active contact via telephone, e\-mail, and other communication channels; * Negotiate debts, seeking solutions that balance credit recovery and customer satisfaction; * Monitor agreed-upon terms, ensuring compliance with deadlines and supporting reduced delinquency rates; * Maintain close relationships with clients, the sales team, and collection partners, ensuring clear and efficient communication; * Monitor departmental performance indicators, contributing to results analysis and identifying opportunities for improvement. **Requirements and Qualifications** **Requirements and Qualifications:** * Currently pursuing or holding a Bachelor’s degree in Administration, Accounting Sciences, or related fields; * Experience in collections routines; * Intermediate proficiency in Microsoft Office. **Additional Information** ***What We Offer?*** In our Moura way of being, we believe people are the energy that drives the future. Here, we value and recognize our people, delivering the best benefits to \#Mourianos: Health Insurance; Dental Insurance; Meal Voucher; Profit Sharing Program; Allya \- Discount Club; Life Insurance; Moura companies continuously seek new talent to strengthen their teams. If you are dynamic, results-oriented, possess strong interpersonal skills, work well in teams, and constantly pursue continuous improvement, join our Team. **Belief** ---------- **STRENGTHENING RELATIONSHIPS GUARANTEES A BETTER FUTURE** Our history proves that trust-based relationships are essential for growth and overcoming difficult situations. This legacy comes from our founder, which we aim to nurture and reinforce to consolidate the “Moura Way” and ensure the longevity of our business. We are optimistic. We believe in continuous improvement—for individuals, for our company, and for society. For us, the future is built through the constant improvements we make daily and through our ability to identify opportunities and turn them into concrete projects.
João Silva
Indeed · HR
João Silva
Indeed · HR
