Administrative Assistant

Description

Job Summary: Customer service, billing management, customer retention, and contract formalization. Key Highlights: 1. In-person and telephone customer service. 2. Execution of billing department routines and spreadsheet maintenance. 3. Active collections, customer retention, and contract formalization. **Responsibilities:** \- In-person and telephone customer service \- Execution of billing department routines: ▸ Issuance of invoices ▸ Bank and system-based payment reconciliations ▸ Spreadsheet maintenance \- Active collection from delinquent customers \- Customer retention, identifying negotiation opportunities and conflict resolution \- Receiving customers for on-site inspections at the headquarters \- Conducting enrollment procedures and contract formalization Employment Type: Full-time CLT Compensation: R$1\.905,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site