Administrative Assistant

Description

Job Summary: Responsible for in-person and telephone customer service, managing requests from lot acquisition through full payment, including collections and negotiations. Key Highlights: 1. Comprehensive customer service throughout all stages of lot acquisition and full payment. 2. Opportunity to work in an administrative area with direct customer contact. 3. Management of collections and negotiations with a focus on customer satisfaction. Daily Responsibilities: * Responsible for in-person and telephone customer service; handle requests from lot acquisition through full payment: collections, negotiations, issuance of invoices, installment updates, sending payment receipts, monthly customer list for credit reporting, telephone list for SMS collection notifications, collection email dispatch. Required Qualifications: * Completed High School education. * Proficiency in Microsoft Office Suite. * Experience in the administrative field. Working Hours: Monday to Friday \- 8:00 AM to 6:00 PM, and Saturday \- 8:00 AM to 12:00 PM. Salary: R$ 1\.655,00 Benefits: Meal Allowance, Transportation Allowance or Fuel Allowance, Birthday Bonus and Attendance Bonus, Health and Dental Insurance (after probation period), Partnership with Open English, and Wedding Gift. Employment Type: Permanent CLT Contract Compensation: R$1\.655,00 per month Benefits: * Meal Allowance * Transportation Allowance Work Location: On-site