Job Summary: In-person, telephone, and WhatsApp customer service, including registration, appointment scheduling, and organizing administrative documents, with support for departmental routines. Key Highlights: 1. Friendly, humanized, and efficient customer service 2. Support for administrative and operational routines 3. Experience in public-facing roles within the healthcare sector * Provide in-person, telephone, and WhatsApp customer service to patients. * Perform registrations, appointment scheduling, and document verification. * Organize medical records, authorizations, and other administrative documents. * Support administrative and operational routines of the department. * Maintain control over spreadsheets and internal systems. * Ensure friendly, humanized, and efficient customer service. **Requirements** * Completed high school education. * Experience in customer-facing roles, preferably in the healthcare sector. * Basic knowledge of Microsoft Office (Word, Excel, Outlook). * Strong verbal and written communication skills. * Organizational skills, responsibility, and attention to detail. * Ability to work effectively in a team and maintain positive interpersonal relationships. **Preferred Qualifications** * Experience in hospital or clinic reception. * Familiarity with hospital management systems and health insurance networks. Compensation: R$1\.950,00 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
