**Description and Responsibilities:** **Working Hours:** 08:00 to 18:00 \- Monday to Friday **Level:** Professional **Employment Type:** Tenured \- CLT labor code Initial support for internal and external users via in-person assistance, phone, and email, * Troubleshooting common issues, such as: * Login failures and password resets; * Printer and peripheral errors; * Connectivity issues (network, Wi\-Fi, VPN); * Questions regarding internal corporate systems and Microsoft Office Suite (full); * Managing content in internal systems (uploads, updates, and deletions); * Guiding users on best practices for equipment and system usage; * Bonus \- Surveillance camera support and management **Requirements:*** Strong communication skills and professional demeanor; * Analytical ability and problem-solving skills; * Organizational skills and attention to detail; * Knowledge of networking, network cable assembly and crimping, Windows operating systems, Windows Server, and Microsoft Office; * Basic understanding of information security; **Benefits:** Disclosed during the interview
João Silva
Indeed · HR
João Silva
Indeed · HR
