Receptionist

Description

**Our mission is:** * To provide high-quality registry and notarial services to all members of society **Basic requirements:** * Completed high school education **Desirable requirements:** * Currently pursuing a law degree **Responsibilities:** Initial client reception; Providing service via WhatsApp and telephone; Receiving certificate requests via WhatsApp; Answering questions and guiding clients, providing forms and information in writing when necessary; Printing and restocking forms and documents delivered to clients; Identifying the service requested by the client and directing them to the appropriate department/team member; Issuing and delivering queue tickets; Handing the customer satisfaction survey form to the client; Receiving, replying to, and/or forwarding emails to the responsible team member/department; Operating computers and peripherals; Collecting documentation for book entries; Requesting full-text and summary certificates from this office or other notary offices via CRC; Creating service orders; Collecting documentation for endorsements and registrations to be delivered later; Filling out and organizing spreadsheets; Delivering and instructing on form completion; Verifying amounts on documents; Verifying stamps on documents; Calculating fees, judicial taxes, state funds, and other charges related to performed activities; Cross-checking service orders against the fee table before sending the client to the cashier; Knowing where the fee table is located; Verifying electronic stamps; Requesting stationery supplies from the responsible department; Organizing and cleaning the workstation and work environment.