Printer Technical Assistant

Description

Job Summary: Ensure the availability and optimal operation of Ricoh printers by conducting routine inspections, supplying consumables, and providing basic support. Key Highlights: 1. Essential support to ensure printer functionality 2. Opportunity to work with technology and innovation 3. An environment that values continuous learning and teamwork **Position:** Printer Technical Assistant **Job Mission:** Ensure the availability and optimal operation of Ricoh multifunction printers installed at client sites by performing periodic inspections, supplying consumables, and providing basic user support—ensuring excellence in the Ricoh product and service experience. * ️ **Key Responsibilities:** * Conduct periodic inspections to verify equipment operation and condition; * Supply paper and toner to keep machines continuously operational; * Perform external cleaning and maintenance of equipment; * Provide basic user support for printing, copying, and scanning inquiries; * Log and track service requests and technical incidents promptly and systematically; * Escalate to specialized technical support when required, ensuring adherence to response time commitments; * Interact with courtesy and professionalism to strengthen the relationship between Ricoh and its clients. **Requirements:** * Completed high school education; * Strong communication skills, collaborative attitude, and willingness to learn; * Proactive, dedicated, and responsible profile; * Interest in professional growth within Ricoh Brazil Rua Ambrósio Molina, 1090 – Engenho de Melo – São José dos Campos/SP **Working Hours:** Monday to Friday, from 08:00 to 17:00 **Temporary Position** ***Period: 02/16/2026 to 03/17/2026 – ERICSON Client \- Vacation Coverage Role for 45 days.*** **Why Join Ricoh?** Here, we believe that **technology and people advance together**. We value continuous learning, teamwork, and the constant pursuit of excellence. **Join the Ricoh family!** A company that grows every day and stands out in the remarkable world of technology and innovation. Minimum Education Level: Technical Course