Operational Supervisor

Description

**Operational Supervisor \| São José dos Campos** Since 2006, RS Serviços has stood out for excellence in delivering outsourced solutions, focusing on quality, operational efficiency, and appreciation of people. We are seeking an **Operational Supervisor** to work in a high-traffic environment. We seek a leadership-oriented professional who is attentive, proactive, and committed—responsible for supervising operations and operational teams, ensuring service quality, adherence to procedures, and efficiency of daily routines. **Key Responsibilities:** * Supervise and guide operational teams in daily activities; * Ensure compliance with regulations, procedures, and work schedules; * Conduct periodic inspections and follow-ups on operations; * Monitor operational incidents and implement necessary measures; * Prepare operational reports and tracking records; * Manage operational demands and support field teams; * Prevent operational failures and drive continuous process improvement; * Monitor and guide service providers; * Ensure compliance with internal regulations and proper use of PPE; * Support team organization, discipline, and productivity; * Interface with managers and clients as required. **Requirements:** * Prior experience in operational leadership roles; * Knowledge of operational routines, team management, and activity control; * Proactive, organized profile with strong people management skills; * Good communication skills and professional demeanor. **Preferred Qualifications:** * Experience in facilities operations or high-flow environments; * Knowledge of performance indicator management and operational monitoring; * Additional training courses focused on leadership or operational management. **Diversity and Inclusion** We value diversity and encourage applications from individuals of all backgrounds, including persons with disabilities (PCDs), professionals aged 50+, Black, Brown, and Indigenous individuals, LGBTQIAPN\+, and foreigners. Join our team and contribute to the excellence of our services! **Cities near this opportunity:** São José dos Campos and surrounding region. Minimum Education: Technical Course