Description
**Description and Responsibilities:**
**Working Hours:** 08:00 to 18:00
**Level:** Operational
**Employment Type:** Permanent – CLT
* Gather and design process flowcharts using Bizagi software, ensuring that operational reality is technically documented.
* Validate and structure procedures, work instructions, and manuals to ensure they are practical, visual, and aligned with operational reality.
* Manage the document lifecycle across consultation channels, ensuring approval, validity, and information accessibility.
* Ensure only current revisions are available for use, eliminating the risk of operations based on obsolete documents.
* Guarantee that SGI processes and evidence remain valid and up-to-date.
* Conduct visits to other Viagens units for process maintenance or implementation.
* Support internal audits and provide assistance to the audit team.
* Develop and monitor the training matrix.
* Deliver awareness training sessions.
Ensure proper execution and smooth operation of processes.
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**Requirements:**
* Experience in SGI or Quality areas;
* Completed or ongoing undergraduate degree;
* Proficiency in process mapping and BPMN notation.
* AS\-IS Mapping
TO\-BE Modeling
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**Benefits:**
Medical assistance, Dental assistance, Gym allowance, Childcare allowance, Education allowance, Internal benefits, Meal voucher or food allowance