**MAIN RESPONSIBILITIES** * Support daily store operations by collaborating with the team to deliver an excellent customer experience; * Assist sales associates in customer service; * Assist customers in the fitting room with garments and outfit suggestions; * Perform garment pressing; * Assist customers with checkout at the cash register when necessary; * Carry out daily tasks such as restocking products, organizing the sales area, and pricing items; * Organize the sales area and display windows according to VM standards when requested; * Maintain a clean store and well-organized sections; * Assist with order picking for online sales; * Provide telephone customer service support when necessary; * Support merchandise receiving or inter-store transfers (e.g., packing, organizing products, labeling, etc.); * Stay informed through the company's internal communication channels. **QUALIFICATIONS AND COMPETENCIES:** * Completed high school education; * Experience in face-to-face and online customer service; * Proficiency in using digital tools; * Strong verbal and written communication skills; * Availability to work on weekends and on a 6x1 shift schedule. Minimum Education Level: High School (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
