CUSTOMER RELATIONSHIP ASSISTANT

Description

**Job Description — Customer Relationship Assistant** --------------------------------------------------------------- We are looking for communicative, organized individuals with ambition for growth to work in the customer relationship area. This role is strategic within the operation and primarily aims to contact clients via telephone and WhatsApp to generate and confirm appointments for visits and exclusive experiences. This is not a direct sales position, but rather a fundamental role for generating commercial opportunities. We seek professionals with positive energy, ease of conversation, discipline to work with targets, and a desire for professional development. ### **Key Responsibilities:** * Contact clients by phone and WhatsApp * Schedule visits and experiences * Confirm attendance * Update CRM and internal systems * Monitor targets and performance indicators * Manage customer relationship and provide support throughout the process ### **Work Model:** * 3 shifts per week * 6 hours per shift * Total: 18 hours per week (~72 hours/month) ### **Compensation:** * Fixed allowance: R$1.200 * Performance-based variable income * Monthly potential up to R$2.000 ### **Bonuses:** * R$10 per completed visit * Bonus for scheduling targets * Bonus for calling targets * Internal career progression plan based on performance ### **Ideal Candidate Profile:** * Strong communication skills * Experience in customer service * Organizational and disciplinary skills * Target-oriented mindset * Proactivity * Interest in professional growth * Prior customer service experience is a plus ### **Operational Targets:** * 1,000 calls/month * 120 appointments/month * 60 completed visits/month ### **Growth Opportunities:** The company offers development and advancement opportunities into commercial and strategic areas based on demonstrated results. Minimum Education: High School Diploma (Secondary Education)