Administrative Assistant / Receptionist

Description

* Receiving and providing in-person service to clinic clients; Providing information and support to patients via WhatsApp and telephone; Daily control, organization, and monitoring of professionals' schedules; Scheduling appointments for new and returning patients; Onboarding new patients, including presenting contracts and providing initial instructions; Tracking and closing patient attendance records; Managing and sending invoices and bank slips to clients; Organizing and maintaining payment receipts; Scheduling meetings with schools and external professionals; Providing general administrative support to patients and the clinic team; Prospecting clients and finalizing contracts; Organizing and maintaining cleanliness and proper operation of the clinic environment. * Completed high school education; Strong verbal and written communication skills; Empathy and good interpersonal relationships; Enjoy working with children and families; Organized and detail-oriented; Responsible and punctual; Skilled in public-facing roles; Basic computer knowledge (WhatsApp, e\-mail, scheduling tools, and spreadsheets); Ability to handle multiple tasks simultaneously (scheduling, client service, and administrative routines). Desirable qualifications: Prior experience in reception or customer service; Experience in clinics, medical offices, or healthcare settings; Experience managing patient appointments and administrative routines; Proactive and organized personality. Working hours: Monday to Friday, from 1:00 PM to 7:00 PM Employment type: Full-time CLT contract Salary: R$1\.230,00 \- R$1\.640,00 per month Benefits: * Transportation allowance Work location: On-site