Description
**POSITION MISSION**
Ensure excellence in patient service, administrative organization of the reception area, and operational support for clinical routines, guaranteeing a welcoming, organized, and efficient experience.
**MAIN RESPONSIBILITIES**
\* Receive patients in person, by telephone, email, and WhatsApp
\* Ensure welcoming, courteous, and humanized service
\* Schedule, confirm, and manage appointments and examinations
\* Manage scheduling organization and reception operational flow
\* Operate internal systems, health insurance plans, and procedure authorizations
\* Organize documents, patient records, referral forms, and administrative controls
\* Appropriately direct patients to clinical services
\* Serve as the interface between patients and the clinical team
\* Support administrative controls related to billing and internal routines
\* Maintain organization, cleanliness, and presentation of the reception area
\* Answer phone calls, respond to inquiries, and record messages
Compensation: R$1\.800,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work location: On-site