Description
Job Summary:
Supervise the claims analysis team, conducting investigations, identifying fraud, and ensuring legal compliance, with a focus on process improvement and team development.
Key Highlights:
1. Supervision of claims analysis and fraud investigation teams
2. Collaboration with Legal on complex cases and process improvement
3. Team development and performance indicator monitoring
**Experience:**
* Prior experience in insurance companies or vehicle protection associations is desirable;
* People management and experience in claims analysis, regulation, and follow-up processes.
**Key Responsibilities:**
\- Supervise the claims analysis, investigation, and appraisal teams, evaluating coverage, regulations, and legislation to ensure thorough investigations and accurate fraud identification.
\- Collaborate with the Legal department on complex cases, providing technical support.
\- Ensure legal compliance and propose process improvements to reduce risks and increase efficiency.
\- Develop the team and monitor departmental performance indicators, implementing improvement initiatives.
**Work Schedule:** Monday to Thursday – 8:00 AM to 6:00 PM; Friday – 8:00 AM to 5:00 PM.
**Benefits:**
Meal Voucher (iFood Card)
Transportation Voucher or Fuel Allowance (no 6% deduction)
Basic Food Basket
Wellhub (Gympass)
Drogasil Discount
Online Learning Platform
Employment Type: Permanent CLT Contract
Salary: R$4,000.00 per month
Benefits:
* Medical assistance
* Fuel allowance
* Company-provided mobile phone
* Basic food basket
* Meal voucher
* Transportation voucher
Work Location: On-site