Description
We are seeking a Logistics Assistant to join our team.
The professional will be responsible for executing and supporting operational routines in the logistics area, ensuring accurate registration and tracking of information, as well as supporting order, pickup, and delivery operations—contributing to process organization, on-time delivery, and service quality.
At JWM, we value teamwork grounded in objectivity and professionalism, ethical and integrity-based relationships, respect for people, and belief in our mission.
We seek individuals who identify with our principles and values, are committed to customer satisfaction, embrace innovation, enjoy learning, and wish to grow with us.
**Here’s what you’ll find:**
* Competitive salary and benefits aligned with market best practices;
* A welcoming and inclusive work environment;
* Professional training and development;
* A collaborative and respectful culture;
* A growing company offering professional advancement opportunities;
* Commitment to diversity and inclusion;
* Recognition and quality of life;
* Convenient location with on-site parking.
**Do you identify with this? Join us now and apply!**
**Responsibilities and Duties** **Customer Service**
* Support customer service by providing basic information regarding orders, pickups, and deliveries;
* Register requests and incidents in the system;
* Route demands to responsible parties when necessary;
* Support the team in maintaining agile and organized service.
**Logistics Cost Control**
* Enter and update data in cost-control spreadsheets;
* Support the organization of logistics cost-related information;
* Assist in verifying operational data.
**Carrier Management Support**
* Support operational communication with drivers and carriers;
* Assist in sending pickup and delivery information;
* Update tracking controls for logistics partners.
**Logistics Operations Monitoring**
* Perform basic monitoring of orders, pickups, and deliveries;
* Update statuses in systems and spreadsheets;
* Record operational incidents (RACs) per instructions;
* Support identifying delays and notify leadership.
**KPIs and Reporting**
* Collect operational data for updating controls;
* Support populating simple reports;
* Organize information for departmental monitoring. Continuous Improvement
* Support organizing processes and routines;
* Suggest simple improvements based on daily activities.
**Team Integration and Support**
* Support administrative and operational activities within the department;
* Collaborate with the team on day-to-day tasks;
* Participate in training and learning routines.
**Requirements and Qualifications**
(O) Completed high school education;
(D) Currently pursuing a university degree in Logistics, Business Administration, Production Engineering, or related fields;
(D) 6 months of experience;
(O) Mandatory;
(D) Preferred.
Requirements:
* Basic understanding of logistics processes;
* Basic Excel knowledge (e.g., spreadsheet entry);
* Organization and attention to detail;
* Strong communication skills;
* Ability to learn quickly;
* Teamwork orientation;
* Sense of responsibility.
**Additional Information**
Medical plan at no cost to the employee
Dental plan at no cost to the employee
Meal allowance or food voucher: R$35.00
Transportation allowance
Life insurance
Profit-sharing program (PLR)
Total Pass
ICPP (Professional Development Incentive Program)
Well-Being Program (psychological support and workplace gymnastics)
On-site parking
Hello, **we are JWM**, a Brazilian company whose mission is to deliver high-performance logistics solutions—adding value to our clients’ logistics chains and contributing to our country’s development.
**Since 1995, we have operated in the market building solid partnerships, earning and retaining client trust through excellence in service and continuous innovation.**
We operate a diverse and modern fleet, equipped to meet varied logistics needs—from standard pickups and deliveries to complex, dedicated operations such as transporting specialized parts and materials. Our vehicles include sustainable options, such as GNV (natural gas) and electric models—aligned with our sustainability commitment.
**Moreover, we continuously invest in technology and employee development, ensuring efficient processes, operational safety, and service that exceeds expectations. We are certified under SASSMAQ and ISO 45001 (occupational health and safety), reflecting our commitment to quality, socio-environmental responsibility, and employee well-being.**
At JWM, we do more than transport cargo—we deliver trust, partnership, and customized solutions, contributing to each client’s success.