INTERNSHIP

Description

Job Summary: The candidate will manage and record complaint information, communicate with stakeholders, and ensure data accuracy in the IRM system. Key Highlights: 1. Complaint information management 2. Effective communication with partners 3. Ensuring data accuracy **Job Description:** ---------------------- Collect and record complaint-related information in a timely manner; Engage and communicate effectively with coworkers, internal business partners, support departments, and internal complaint management teams; Send pre-approved reports to update stakeholders on pending claims; Ensure that complaint information in the IRM system is accurate at all times.**Requirements and Responsibilities:** ----------------------------------- * Proficiency in Excel. **Benefits \- You'll find here:** ------------------------------------------ • Medical Assistance (Clinic, no monthly fee, extendable to dependents); • Dental Assistance (Employee plan fully covered by DHL, nationwide coverage); • Meal Allowance (Meal voucher or company cafeteria, depending on location); • Transportation (Transportation allowance or shuttle service, depending on location); • PPR \- Annual Profit Sharing Plan; • Life Insurance; • Gympass (Nationwide network of certified gyms); • Discount Club (Promotional discounts across multiple categories). **About DHL** --------------- DHL Supply Chain is a global leader in logistics, connecting people and businesses. With innovative solutions and efficient operations, we value every individual and believe in the power of diversity. We foster a safe, inclusive, and collaborative environment where every talent can grow and build a purpose-driven career. Click here to learn more!