Line Supervisor

Description

Job Summary: We are seeking an experienced Line Supervisor to lead the team, coordinate dining service, ensure customer satisfaction, and guide new staff in a new gastronomic experience. Key Highlights: 1. Lead and coordinate the dining service team, ensuring efficiency. 2. Be the key point of contact for customer service, resolving issues. 3. Guide new team members, familiarizing them with procedures and standards. We are looking for a LINE SUPERVISOR with experience for immediate start. If you enjoy challenges and want to be part of the launch of a new gastronomic experience in ITU/SP, apply to this selection process. **RESPONSIBILITIES:** * Lead the waitstaff and busser team, ensuring efficient table service. * Assign tasks among team members and coordinate service flow. * Serve as the core team member—greeting customers, assisting\-them in selecting dishes, answering questions, and ensuring all customer needs are met. * Handle any problems or complaints professionally and courteously, finding appropriate solutions to ensure customer satisfaction and maintain the restaurant’s positive reputation. * Train new service team members, ensuring they are fully familiar with the restaurant’s operational procedures and customer service standards. **Requirements** * Prior experience in this role; essential experience working in a high-volume churrascaria; * Completed high school education; * Agility and responsibility are essential; * Discipline and organization; * Commitment. **Benefits** * TIPS * MEAL ON SITE * TRANSPORTATION ALLOWANCE **EMPLOYMENT CONDITIONS:** * CONTRACT TYPE – CLT, 6x1 schedule, Transportation Allowance, Meal on Site, 2 vacancies * SALARY RANGE – R$ 3\.560,00 \+ TIPS * Location – Bairro Alto – CITY OF ITU – SP Minimum Education: High School (Secondary Education) * Transportation\-allowance * Meal on site * Tips