RESIDENTIAL SERVICE TECHNICIAN

Description

**Job Description:** ---------------------- Achieve departmental goals and KPIs Perform installation, maintenance, and technical support for customers Configure equipment and conduct connectivity tests Diagnose and resolve network and equipment failures Record and manage materials and equipment Log activities and evidence in the system Focus on quality and timely resolution of requests Travel when necessary Comply with internal policies and compliance regulations Skills Clear communication and strong interpersonal skills Agility and organization in task execution Analytical and problem-solving abilities Resilience and commitment to quality **Mandatory Requirements:** ------------------------------ Completed high school education Desirable experience in the telecommunications technical field Driver's license category B Knowledge of equipment and network configuration Basic understanding of UTP cabling, RJ45 termination, and IP addressing **Employment Type:** -------------------------- CLT (Consolidation of Labor Laws) **PwD (Persons with Disabilities):** -------- NO **Benefits:** --------------- Fixed salary \+ variable compensation Meal allowance / food voucher Starbem \- Telehealth and Well-being Services Day off Group life insurance Corporate University \- Mhnet Ensina Internet discount after probation period Transportation allowance Wellhub (Gympass) **Work Location:** ---------------------- CHAPECO/SC **Working Hours:** ------------------------ Monday to Friday: 8:00 AM to 12:00 PM and 1:30 PM to 5:30 PM; Saturday: 8:00 AM to 12:00 PM **Additional Information:** --------------------------- Workplace located at Rua Guaporé, 82 \- Presidente Médici, 89801\-101\. Important: After completing registration, remember to apply for the desired position. The process consists of two stages, both required to validate your application. For questions or difficulties with the platform, contact us via WhatsApp at (49\) 3198\-8450\.