Description
Job Summary:
Professional responsible for order management, sales controls, and customer service, ensuring portfolio organization and effective communication.
Key Highlights:
1. Experience in order management and sales controls
2. Consistent execution of backlog and follow-up routines
3. Internal integration to ensure deadlines
Position: **Senior Sales Analyst**
ADATA BRAZIL is seeking a highly qualified professional to fill the position of **Senior Sales Analyst**.
**Your daily responsibilities**
* Order management: register/validate orders (pricing, taxes, delivery timelines), update status and confirmed dates, resolve blocks (credit, pricing, registration, stock), and maintain an organized portfolio/backlog.
* Sales controls: populate and reconcile order × billing × target reports; update tracking spreadsheets/dashboards and flag deviations.
* Customer service (operational level): first response within SLA, confirmation of availability and delivery timelines, sending status updates and proactive follow\-ups; internal ticket creation when required.
* Commercial communication via e‑mail: drafting commercial e‑mails (proposals, confirmations, timeline/price adjustments), with history logged in spreadsheet/CRM.
* Internal integration: daily alignment with Sales, Logistics, Tax, and Finance teams to release orders and ensure on-time shipment/billing.
* Prioritization routine: daily backlog review, focus on critical orders, and sending a daily summary to stakeholders.
**What we expect from you**
* Bachelor’s degree in Marketing, Business Administration, or related field;
* Proven experience in order management and sales controls, operational-level customer service, and commercial e‑mail drafting; consistent track record in backlog, deadline, and follow‑up routines.
* Advanced Excel (mandatory), including data and KPI organization; Excel automation/BI (Power Query/Power Pivot/Macros) as a plus.
* English proficiency (mandatory, especially reading and writing for e‑mails and alignment).
* SAP SD knowledge desirable for order/delivery/billing inquiries;
* Experience in the electronics industry is a plus.
* Willingness to work on-site.
*If you are passionate about challenges, seek professional growth, and want to join one of the leading technology companies, this opportunity is for you!!*
Employment type: Permanent CLT
Compensation: starting at R$7\.000,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Profit sharing
* Life insurance
* Meal allowance
* Food voucher
* Transportation voucher
Experience:
* Commercial area (Mandatory)
Language:
* English (Mandatory)
Work location: On-site