Senior Quality Analyst I

Description

**Senior Quality Analyst I** **Key Responsibilities** * Monitor and ensure compliance with the company's quality standards; * Develop, review, and control procedures, work instructions, and records; * Track quality indicators (KPIs); * Identify, record, and address nonconformities; * Conduct root cause analyses and corrective/preventive action plans; * Support and conduct internal and external audits; * Ensure maintenance of the Quality Management System; * Prepare management reports and results presentations; * Deliver training related to quality and internal procedures; * Handle customer complaints and associated action plans; * Promote continuous improvement initiatives. * **Mandatory Requirements** * Completed undergraduate degree in: + Quality Management; + Business Administration; + Industrial Processes; + or related fields; * Prior experience in the quality field; * Knowledge of Quality Management Systems (QMS); * Familiarity with ISO 9001 standard; * Experience conducting internal audits and managing nonconformities; * Knowledge of quality tools; * Intermediate/advanced Excel skills; * Strong analytical and organizational abilities. **Preferred Qualifications** * ISO 9001 Internal Auditor certification; * Experience with performance indicators; * ERP system experience. **Desired Behavioral Competencies** * Organization and attention to detail; * Sense of responsibility and commitment; * Strong interpersonal communication skills; * Analytical mindset; * Proactivity; * Ability to work under pressure; * Ability to collaborate across teams and departments; * Collaborative and conciliatory disposition. **Benefits:** * Unimed (co-payment health plan); * Uniodonto; * Group life insurance; * IFOOD Benefits Card for public transportation, meals, and groceries; * Profit and Results Sharing Program.