Product Intelligence Analyst

Description

**About Clicksign** We are a Brazilian company and a leader in electronic signatures. At our core, we facilitate relationships between people and businesses in the digital environment. Behind our cutting-edge technology and focus on security lies our mission to help the world grow by making digital relationships increasingly intelligent. **How we work:** Trust is at our core. We work with focus, pace, clear communication, and data to support us. We work meticulously — applying care and quality to everything we do. Empathy and respect are foundational pillars of our team. **Job Description** We are seeking a Product Data Analyst to join our team in a collaborative, remote capacity. If you consider yourself a skilled professional capable of transforming raw consumer behavior data into sustainable, scalable, and strategic insights, this is your opportunity! Your primary objective will be to centralize and structure product data intelligence — transforming the vast volume of data generated by user interactions and events into actionable insights for operations, product evolution, and customer experience. You will serve directly as the bridge between user behavior, business/product teams, and data engineering. **Responsibilities and Duties** * **Event Structure and Governance:** Design, map, and maintain the product’s event architecture (*tracking plan*), ensuring consistency, reliability, and governance of behavioral data. * **User Lifecycle Analyses:** Conduct exploratory and diagnostic analyses focused on conversion funnels, engagement, usage behavior of new *features*, activation, and retention (*cohorts*). * **Dashboard Creation:** Build and maintain automated dashboards and performance reports to provide clear, reliable visibility into product metrics. * **Data Integration:** Combine event and navigation data with business information such as plans, segments, account age, churn, and revenue (SaaS metrics). * **Strategic Collaboration:** Collaborate closely with Product (PMs), Design (UX/UI), Technology, and leadership teams to prioritize issues and identify opportunities for improving the customer journey. * **Data Culture Development:** Support the evolution from a fragmented or reactive analytical culture toward one centered on diagnostic, predictive, and experimental analysis. **Requirements and Qualifications** * **Completed undergraduate degree** in fields with strong analytical and mathematical orientation (e.g., Engineering, Computer Science, Statistics, Business Administration, Economics), or degrees in other disciplines provided there is proven experience developing quantitative and analytical skills. * **Advanced SQL:** Full proficiency in extracting, manipulating large volumes of data, and performing complex modeling. * **Product Analytics Tools:** Proven hands-on experience with specialized tools for tracking events and product behavior (e.g., PostHog, Amplitude, Mixpanel, or Google Analytics 4\). * **Behavioral Profile:** Analytical, organized, detail-oriented, curious, and fully data-driven. * **Executive Communication:** Ability to synthesize technical information and complex behavioral data for non-technical audiences, supporting strategic decisions by Product and Executive teams. * **Problem Solving:** Ability to decompose complex business problems into measurable variables and solve them agilely.  **Nice-to-Haves** * Experience with experimentation frameworks, such as A/B testing and rapid prototyping. * Experience in agile environments and SaaS or high-growth Fintech business models. * Knowledge of Python or R for automation, data manipulation, and statistical analysis. * Familiarity with traditional BI tools (e.g., Looker, AWS QuickSight, Tableau, Metabase, or similar). * Understanding of data modeling and analytical transformation tools (e.g., dbt and Data Warehouse structuring). **Additional Information** **What can you expect from us?** **** * Fully remote work. * A culture of trust, results orientation, and abundant challenge and learning. * Autonomy and ownership, within a highly collaborative and empathetic environment. * A feedback-rich culture with regular 1:1s led by human-centered, non-micromanaging leadership. * Comprehensive benefits including meal/food allowance, childcare assistance, remote work allowance, health coverage, education and culture allowances, Gympass, birthday time-off, discounts on therapy and English courses, and other partnerships. We are a Brazilian company and a leader in electronic signatures. At our core, we facilitate relationships between people and businesses in the digital environment. Behind our cutting-edge technology and focus on security lies our mission to help the world grow by making digital relationships increasingly intelligent. Trust is at our core. We work with focus, pace, clear communication, and data to support us. We work meticulously — applying care and quality to everything we do. Empathy and respect are foundational pillars of our team.