Process Analyst

Description

Job Summary: Join the Seazone team, supporting operational efficiency and scalability of internal processes through analytical and hands-on work. Key Highlights: 1. Maximize customer profitability and ensure an excellent guest experience. 2. Support operational efficiency and scalability of internal processes. 3. Map, analyze, and document processes, identifying improvements and automation opportunities. **What’s it like to be part of the Seazone team?** Being part of this team means helping build the largest national partner of Airbnb and one of LinkedIn’s Top 20 Startups—advancing our mission to bring innovation and technology to the vacation rental market, maximizing profitability for property owners and investors while ensuring an outstanding experience for guests choosing Seazone properties as their home away from home. **What does our X team do?** Broadly speaking, this team functions as an internal consultancy, supporting company departments in structuring and executing data-driven projects. The focus is on driving efficiency and growth by mapping needs, defining scope, organizing processes, tracking deliverables, and developing decision-support artifacts—ensuring alignment between technical and business teams. **Your day-to-day responsibilities:** On a daily basis, you’ll support operational efficiency and scalability of internal processes through analytical and practical work. Your key responsibilities include: * Mapping, analyzing, and documenting operational processes to identify improvement and automation opportunities; * Creating and maintaining **no-code automations** using tools such as N8N and Make, integrating systems and internal workflows; * Developing and optimizing **Google Sheets spreadsheets**, applying advanced formulas and basic programming logic (“vibe coding”); * Investigating operational issues via **root cause analysis**, proposing efficient solutions; * Collaborating cross-functionally to ensure processes and automations meet business needs. **What we expect from you:** * Basic knowledge of **programming logic applied to no-code automation** (e.g., N8N, Make); * Advanced proficiency in **Google Sheets and/or Excel**, including formulas, data organization, and simple automations; * Degree in **Engineering or related fields**; * Intermediate knowledge of **process mapping** (e.g., flowcharts, BPMN, or similar methodologies); * Analytical, organized profile with strong structured problem-solving ability. **You’ll stand out if you have:** * Practical experience with **Pipefy and/or N8N**; * Prior experience in **mapping and optimizing operational processes**; * Experience working in dynamic environments focused on efficiency, automation, and continuous improvement. **Perks** ️ Meal allowance – Caju card worth R$ 462.00; Health and dental insurance after 6 months as a PJ contractor at Seazone; Biannual performance reviews with growth potential; ️ Feedback culture; Birthday day-off; ️ Maternity/paternity leave; Referral bonus; ✈️ Discounts on accommodations via our booking website; ️ Accommodation in Florianópolis (SC) for Seazone’s anniversary celebration event; ️ Coworking office available in Florianópolis (SC). **Partnerships** ️‍ ️ Gympass partnership; Language school partnerships; ACATE partnership – discounts on university tuition fees and other benefits; Conexa Saúde and Psicologia Viva partnership – 24/7 telemedicine; Guapeco partnership – Pet Health Insurance. **About the hiring** Contract type: PJ; ‍Remote work; Paid 15-day break every 6 months of contract.