Operations Analyst

Description

Job Summary: The Operations Analyst will coordinate and oversee operational routines for properties, ensuring standards for cleaning, maintenance, and guest preparation. Key Highlights: 1. Grow alongside an expanding company, with room to propose ideas and evolve. 2. Take on responsibilities, pursue excellence, and work autonomously. 3. Make a real impact in facilitating accommodation and real estate investment. **About EasyRent:** We believe that staying somewhere can be easy—and that renting out a property can also be profitable. With professional operations across leading market platforms such as Airbnb and Booking, we specialize in property management, connecting guests seeking flexible stays with property owners aiming to generate income—without the headaches. While guests enjoy comfort and convenience, owners benefit from a strategic partnership designed to maximize results transparently and securely. **About the Role:** At EasyRent, operations ensure both guest experience and owner trust. As an Operations Analyst, you will coordinate and monitor operational routines for managed properties, guaranteeing that cleaning, maintenance, and preparations are completed to standard and on schedule. Working in an organized and solution-oriented manner, your role will be to keep properties consistently ready for guests—balancing operational efficiency, service quality, and communication with internal and external partners. **Your Responsibilities Here:** * Monitor and organize cleaning and maintenance schedules for managed properties; * Assign tasks to third-party service providers, ensuring alignment on deadlines and standards; * Track service execution using checklists, records, and evidence; * Resolve operational incidents, including delays, non-conformities, or emergencies; * Manage property calendars, priorities, and statuses to ensure readiness for check\-ins; * Keep internal systems updated with operational information and activity statuses; * Support process improvements and operational standardization as the company grows. **Why Join Us?** Here, you’ll have the opportunity to grow alongside an expanding company—with space to propose ideas, evolve, and make a real impact. We value people who take responsibility, pursue excellence, and thrive working autonomously. Let’s together simplify how people stay and invest in real estate! Requirements: **What We’re Looking For:** * An organized profile, capable of handling multiple simultaneous tasks; * Strong communication skills for interacting with service providers and internal teams; * A strong sense of responsibility and attention to detail; * Ability to prioritize and resolve operational issues; * Autonomy to execute daily routines and make decisions in operational contexts. **Preferred Qualifications:** * Experience in hospitality operations, short-term rentals, facilities management, or building management; * Experience monitoring or coordinating third-party service providers; * A hands-on profile, with a sense of urgency and focus on execution. Benefits **Position Details:** Employment Type: CLT Work Schedule: 6x1 (44 hours/week), from 08:30 to 16:50\. Monday through Saturday. Day off on Saturdays. Work Location: On-site, office at Av. Pompéia, 1795 \- Pompeia. Compensation: R$3\.500 Flash benefits card worth R$525 Porto Seguro health insurance