Description
Job Summary:
The professional will guide and train new customers on software usage, configure the environment, ensure satisfaction, and propose improvements.
Key Highlights:
1. Guide and train clients on software usage
2. Ensure customer satisfaction
3. Propose improvements to the process/product
**Responsibilities:**
Guide new customers in using our product.
Train and support customers in software usage.
Configure the environment according to customer needs.
Ensure satisfaction with the product/service.
Provide suggestions for process/product improvement, always with a customer focus.
**Requirements:**
Knowledge of software implementation processes.
Experience in the hospitality industry.
**Preferred Qualifications:**
Financial and administrative routines.
ERP systems.
Basic knowledge of Google Workspace, Monday, and Excel.
100% remote work.