Description
Job Summary:
Assist in consumer education on food products, handling, and technical information; monitor complaints and assist in problem analysis and customer registration.
Key Highlights:
1. Consumer education on food products
2. Analysis and follow-up of complaints regarding products
3. Assistance in testing new products in the experimental kitchen
**Assist in consumer education activities for the brand by providing guidance on proper handling methods, expected outcomes, and technical information about food products (available product lines, consumption benefits, and functionality), conducted under supervision’s guidance and oversight; monitor receipt of complaints regarding food products and/or handling, and assist in problem analysis; assist in registering consumers in the database, building customer relationship histories for food industry clients; assist in identifying critical cases (foreign objects, health-related incidents, and non-characteristic infestations); monitor food product analysis (dough, bread, tomato-based products, and beverages) under supervision’s oversight; monitor and assist in testing new food products or defective products in the experimental kitchen.**
Minimum Education Level: Undergraduate Degree
Desired Qualification: Nutrition, Undergraduate Degree
Transportation allowance: R$ 10.80 per day