Junior Project Analyst

Description

At **ed**, we develop *intelligent software and technological solutions* that empower people, businesses, and society. We are driven by *innovation, tangible results*, and an environment rooted in *collaboration, respect, and transparency*. We value who you are. More than experience, we seek **attitude**, **willingness to learn**, and **readiness to make a difference**, regardless of age, gender, or background. We work with *cutting-edge technologies*, maintaining high quality standards and focusing on **real impact**. We operate as **one unified team**: challenges are shared, and achievements celebrated together. If you enjoy collaborative environments, real-world challenges, and want to grow alongside a team that plays as one, your place may be here. Learn more about **ed** by visiting our *Careers Page*: We are hiring a **Junior Project Analyst** to join the ed team! We’re looking for an organized, proactive individual with excellent interpersonal skills to support the monitoring of our professionals assigned to clients and projects — a key role in ensuring operational fluidity, supporting employees, leaders, and internal departments throughout the professionals’ journey. **REMOTE** **Responsibilities and Duties** * Monitor the operational performance of professionals assigned to clients and projects. * Update and maintain operational controls, spreadsheets, and internal systems. * Support onboarding, integration, and offboarding processes for employees. * Organize and schedule meetings, feedback sessions, checkpoints, and 1:1 meetings\. * Record relevant information and ensure follow-up on agreed actions. * Serve as an operational support point for employees handling day-to-day operational requests. * Invoice projects according to services delivered. * Facilitate communication among employees, clients, and internal departments. * Monitor leave, absences, substitutions, and contractual changes. * Ensure data accuracy and up-to-date registration and operational records. * Collaborate with HR, Finance, and Delivery teams to ensure process continuity. * Support the preparation of reports, KPIs, and managerial controls. * Identify improvement opportunities and contribute to internal process evolution. **Requirements and Qualifications** What enhances your chances: * Experience in technology consulting or service-based companies. * Hands-on experience managing professionals assigned to clients. * Familiarity with AI tools such as Claude, Gemini, and ChatGPT. * Knowledge of Human Resources and People Operations processes. * Experience tracking operational KPIs. * Experience providing internal support and employee assistance. * Basic understanding of hiring, onboarding, and offboarding processes. * Familiarity with productivity tools like Microsoft 365 and Google Workspace. * Strong document organization and information management skills. * Basic knowledge of time tracking, vacation management, and administrative movements. * Proficiency in preparing reports and monitoring operational KPIs. **Must-haves:** * Degree or complementary courses in Administration, Project Management, Human Resources, or related fields. * Prior experience in administrative routines, operations, people management, or support functions. * Intermediate proficiency in Excel and/or Google Sheets. * Strong written and verbal communication skills. * Experience updating and maintaining databases and spreadsheets. * Ability to manage multiple tasks and priorities simultaneously. * Experience directly engaging with clients in staff-assignment projects. * Experience monitoring performance and development of assigned professionals. * Experience supporting feedback and checkpoint sessions with assigned professionals and clients. *Soft Skills:* * Organization and attention to detail. * Sense of responsibility and commitment. * Strong communication and active listening. * Empathy and ability to interact effectively with diverse professional profiles. * Proactivity and ownership mindset. * Planning and prioritization capability. * Teamwork orientation. * Flexibility to thrive in dynamic environments. * Analytical thinking and problem-solving focus. * Autonomy in executing operational activities. * Continuous improvement mindset. **Employment Type: CLT** **Work Mode: Remote** **Our Standard Benefits** * Meal/food allowance; * Home office allowance; * Life insurance; * Funeral assistance; **Our Flexible Benefits** * Medical assistance; * Dental assistance; * Education allowance; * Additional credit on benefits card – Meal/Food allowance; * Credit on benefits card – Mobility; * Pet plan \- PetLove; * Total Pass Plan – TP1\+; **Differentiator** * Profit and Results Sharing **(biannual PLR)**, reinforcing our commitment to recognizing performance. **Ready to embark on this challenge with us?** Apply now and help create the new with ed