Description
Job Summary:
Coordinate and monitor transportation activities to ensure on-time delivery, service quality, and customer satisfaction, while providing support to various internal departments.
Key Highlights:
1. Transport coordination and monitoring
2. Driver and internal department support
3. Transport documentation control and submission
Main Responsibilities
✔ Coordinate and oversee transportation execution (company fleet, third-party carriers, and affiliated drivers) from scheduling through service completion, ensuring:
* Timely delivery
* Operational control
* Execution quality
* Customer satisfaction
✔ Monitor trip execution time and vehicle movement, flagging:
* Deviations
* Anomalies
* Improvement opportunities
✔ Verify trips on customer portals, validating transport services and schedules against planning and actual execution.
✔ Update internal systems with data regarding:
* Operations
* Finance
* Fleet control
* Unloading and parking payments
✔ Issue and forward:
* Loading orders
* Customer appointments
✔ Communicate all necessary information to drivers, including:
* Schedules
* Routes
* Loading and unloading locations
* Internal procedures
✔ Support the initiation of processes for:
* Cargo damage claims
* Cargo tilt incidents
✔ Provide support to internal departments such as:
* Finance
* Human Resources
* Maintenance
✔ Control and submit transport documents, including:
* Electronic Freight Bills (CTEs)
* Delivery confirmations
* Service orders
* Monthly driver envelopes
✔ Support analysis of driver envelopes and internal fuel consumption control.
Employment Type: Permanent CLT Contract
Compensation: Starting from R$2.809,29 per month
Benefits:
* Medical insurance
* Fuel allowance
* Free parking
* Life insurance
* Meal voucher
Work Location: On-site