CUSTOMER SUPPORT ANALYST - No experience required (Thais Rodrigues)

Description

Job Summary: Customer Support Analyst to handle customer service and interaction, monitor the customer journey, and assist in resolving inquiries and requests. Key Highlights: 1. Collaborate with customer service and interaction 2. Monitor the customer journey to ensure a positive experience 3. Assist in resolving conflicts and clarifying doubts A women's apparel store in São Paulo is seeking a Customer Support Analyst. Thais Rodrigues is a professional specializing in consulting and personal development, offering services focused on enhancing skills and competencies. **Responsibilities:** Collaborate with customer service and interaction. Monitor the customer journey to ensure a positive brand experience. Assist in resolving conflicts, clarifying doubts, and handling daily requests. Update data in internal systems and records. Support the team in customer retention and satisfaction. Previous roles such as Customer Service Specialist, Relationship Analyst, Technical Support Coordinator, or Customer Service Consultant may indicate alignment with some responsibilities of this position. High school diploma completed. No experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Employee discounts * Basic food basket * Meal allowance * Transportation allowance * Medical plan * Education assistance **Additional Information:** * Employment type: Permanent \- On-site. * Schedule: Full-time * Working hours: Monday to Thursday, from 08:00 to 18:00\. Friday, from 08:00 to 17:00\.