Description
Job Summary:
Provide customer service for freight quotation requests, identify cargo types, negotiate freight rates in accordance with established guidelines, and assist sales representatives.
Key Highlights:
1. Customer service for freight quotation requests
2. Freight negotiation according to guidelines
3. Sales team support
Provide customer service focused on freight quotations, gathering all necessary transportation-related information, including cargo type, weight, cubic volume, and dimensional measurements.
* Gather all necessary information to finalize freight quotations;
* Proactively contact customers to close quotations;
* Support sales representatives with high-value quotation information aimed at conversion;
* Provide service through the communication channels provided by the company;
* Negotiate with customers according to the pricing guidelines established by management.
Requirements:
* Completed high school education;
* Prior experience with transportation companies is a plus.
Technical Skills:
* Punctuality and commitment;
* Effective communication;
* Attention to detail;
* Active listening;
* Problem-solving, planning, and organization;
* Negotiation skills;
* Courteous demeanor;
* Critical analytical ability;
* Interpersonal relationship skills.
**Benefits:**
* Dental care assistance
* Basic food basket
* Health insurance plan
* Pharmacy benefits program
* Transportation allowance
* Commission
* Life insurance
* On-site cafeteria and meals
* Day Off
* Fuel allowance
Employment Type: Full-time CLT
Salary: R$2\.656,00 \- R$2\.656,64 per month
Work Location: On-site