Call Center Operator - Santa Rita

Description

Job Summary: Join AeC, a leading customer relationship management company, where you will handle telephone, email, chat, and WhatsApp interactions—guiding customers and delivering prompt solutions. Key Highlights: 1. Join AeC, the market leader in customer relationship management and a Top Employer 2. Career development plan and growth opportunities starting from the 3rd month 3. Multi-channel support for issue resolution **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience—and since 2020, certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development at AeC**: Your growth is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We embrace diversity and want you to grow with us. Whether you’re experienced or just starting out—join AeC! **Responsibilities**: Provide telephone support to answer questions and deliver rapid solutions to customers, guiding them step-by-step to resolve issues. Work via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available across all shifts (morning, afternoon, night), part-time schedules, 6x1 or 5x2. Also open to first-time job seekers. Prior experience is not required, but it’s a plus if you’ve worked in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc. **Here, you’ll find cutting-edge Technology, Human Warmth, Innovation, People, and Opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) Compensation: R$1.518,00 – R$3.917,97 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: Remote