Call Center Operator

Description

Job Summary: Join AeC and provide telephone, email, chat, WhatsApp, and voice support, delivering quick solutions and guiding customers through problem resolution. Key Highlights: 1. Career development plan with internal opportunities starting from the 3rd month 2. Work environment that values employee happiness and well-being 3. No prior experience required for this position **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Provide telephone support to answer questions and deliver quick solutions to customers, while guiding them step-by-step through problem resolution. Support will also be delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Also open to first-time job seekers. No prior experience required; however, previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service representative, salesperson, SAC, sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find abundant Technology, Human Warmth, Innovation, People, and Opportunities.** Employment Type: Part-time, CLT (Consolidation of Labor Laws) Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site