Description
Job Summary:
Join AeC, the market leader in customer relationship management, for a telephone, email, chat, and WhatsApp support role focused on delivering quick solutions and guiding customers through problem resolution.
Key Highlights:
1. Opportunities for growth and enhancement of employee well-being
2. Prioritized development through an internal opportunities program
3. No prior experience required; embraces diversity and offers a career development plan
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**Join AeC!** We are leaders in the customer relationship management market with over 30 years of experience and have been certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being.
**Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC!
**Responsibilities**: Provide telephone support to answer questions and deliver quick solutions to customers, while guiding them step-by-step through problem resolution. Work channels include email, chat, WhatsApp, voice, and others.
**Requirements**
Must be at least 18 years old
High school diploma completed
Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1 or 5x2 schedules.
Entry-level positions also available.
No prior experience required, but previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or receptive customer service representative, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc., is considered an advantage.
**Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.**
Employment Type: Full-time CLT
Compensation: R$1,518.00 per month
Benefits:
* Medical insurance
* Dental insurance
* Meal allowance
* Transportation allowance
Selection Question(s):
* PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU:
Format: @(gmail, outlook, yahoo, icloud).com
Work Location: On-site