Job Summary: Professional responsible for communication and follow-up of automobile and fleet insurance claims, organizing documentation and supporting customers. Key Highlights: 1. Customer service and support throughout the entire claims process 2. Monitoring of deadlines and claim status with insurance companies 3. Experience in administrative routines and customer service Responsibilities and Duties * Communicate automobile, fleet, and other types of insurance claims * Register and track incidents in the system * Monitor the entire claims process flow, from initiation to closure * Maintain contact with insurance companies, customers, and service providers * Verify and organize documentation required for claims adjustment * Monitor deadlines and claim status with insurance companies * Support claim opening, handling, and closure * Continuously update information in internal systems * Provide support and guidance to customers and stakeholders throughout the process Requirements and Qualifications * Completed high school education * Experience in administrative routines, customer service, or operational areas * Basic Microsoft Office proficiency Employment Type: Full-time CLT Salary: R$2.247,56 per month Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
