Description
**Responsibilities**
* Support management in all activities related to cinema operations.
* Serve customers and suppliers courteously and efficiently.
* Offer products and services, pursuing excellence in service delivery and achievement of results.
* Mediate and resolve conflicts with customers and team members.
* Manage, verify, and control inventory for purchase requests and restocking.
* Monitor organization, cleaning, and maintenance of cinema premises.
* Assist in managing and engaging unit staff.
* Perform cash register opening and closing procedures, verifying amounts and financial transactions.
* Verify cash register closings at the end of each shift and support cash/safe management.
* Provide support for administrative and HR routines, including: timekeeping control, assistance in shift scheduling, recording and verifying invoices, document organization, internal controls, and performing administrative and operational tasks for the unit.
* Ensure compliance with internal standards, policies, and procedures.
* Provide comprehensive support to the manager to ensure smooth operation.
**Requirements**
* Completed high school education.
* Bachelor’s degree in Administration, Human Resource Management, or related fields (preferred, currently enrolled).
* Experience in customer service, cash handling operations, and team leadership.
* Basic computer skills and proficiency in Microsoft Office suite.
* Familiarity with administrative, HR, and financial routines.
* Availability to work rotating shifts, weekends, and holidays.
* Strong communication skills, organizational ability, and professional demeanor.
* Proactive, responsible profile with a results-oriented mindset.
* Ability to work effectively in teams and handle high-pressure situations.
* Conflict resolution and decision-making skills.
* Commitment to quality service and operational routines.
**Compensation and Benefits:**
* Salary: R$ 1\.969,59
* Cash float allowance: R$ 190,00
* Meal allowance: R$ 23.00 per workday (average of R$575.00\)
* Dental plan
* Transportation allowance
* Birthday day off \*According to internal policy
* Sales campaign bonuses
* Gympass with discounts at pharmacies, nutritionists, psychologists, and more
* Complimentary cinema tickets
* Schedule: Availability to cover opening hours (13:30–22:30\) and closing hours (15:00–23:30\), with possibility of alternate morning shifts (7:00–15:00\).
* Work schedule: 6x1 rotation \- one fixed weekly day off and Sundays as per current legislation.
Employment type: Full-time, permanent CLT contract
Pay: Starting from R$1\.969,59 per month
Benefits:
* Dental insurance
* Meal allowance
* Transportation allowance
Screening question(s):
* Are you available to work rotating shifts (morning/afternoon/night) and on a 6x1 schedule?
* Do you live near Portal Shopping?
Experience:
* Administrative, HR, and inventory routines (Preferred)
Work location: On-site