Backoffice Assistant

Description

Job Summary: Customer service professional providing administrative support and organizing condominium documents, with a focus on communication and organization. Key Highlights: 1. Multichannel customer and syndic support 2. Organization of meetings, minutes, and documentation 3. Administrative routine support and task follow-up **Company:** Zelo Condomínios **Location:** Rua Ferreira Penteado, 1121 – Cambuí, Campinas/SP **Salary:** R$ 2.500,00 ### **Benefits:** * Transportation Allowance (no payroll deduction – based on commute distance) * Flexible Meal/Feeding Allowance: R$ 31.00 per day * Fuel Assistance (based on commute distance) * Medical Insurance * Dental Insurance * Pharmacy Network * Life Insurance * Birthday Day Off * TotalPass (gyms) * SESC Benefits * Payroll-Deductible Loan * Health and Wellness Program * Pet Assistance * Breakfast **Working Hours:** Monday to Thursday: 8:00 AM – 6:00 PM; Friday: 8:00 AM – 5:00 PM ### **Responsibilities:** * Customer service (in-person, phone, email, and WhatsApp) * Issuance of notices, notifications, and condominium documents * Support for syndics, board members, and residents * Organization of meetings, minutes, and documentation * Management of bylaws and regulations * Task tracking in the system * Administrative routine support ### **Requirements:** ✔ Completed High School (Technical education is a plus) ✔ Customer service experience ✔ Proficiency in Microsoft Office suite ### **Competencies:** * Strong communication and empathy * Organization and time management * Proactivity and commitment * Teamwork * Flexibility and adaptability Minimum Education Level: Technical Course