Description
Job Summary:
We are seeking an organized, communicative, and proactive Senior Administrative Assistant to support administrative routines and customer service, ensuring efficiency and quality in client relationships.
Key Highlights:
1. Opportunity to work for a solid company expanding nationwide
2. Collaborative and continuously learning work environment
3. Opportunity for professional growth
Description
We are looking for an organized, communicative, and proactive **Senior Administrative Assistant** to support the company’s administrative and customer service routines. This role is essential to ensure efficiency in internal processes and quality in relationships with clients, building managers, and condominium residents.
**Key Responsibilities**
* **Provide** customer service to condominium residents via phone and WhatsApp**, ensuring courtesy, clarity, and promptness in responses.**
* **Enter** monthly billing collections **into internal systems.**
* **Issue** bank slips and delinquency reports **accurately.**
* **Perform** registration creation and updates **in systems and control spreadsheets.**
* **Prepare and send** bank slips for printing at print shops **and dispatch them via postal service.**
* **Monitor** receipt of bank slips at condominiums**, ensuring correct delivery.**
* **Support** reception and meeting room organization**, including coffee preparation when necessary.**
* **Manage and organize** office supplies**, maintaining a functional and well-structured administrative environment.**
**Requirements**
* **Bachelor’s degree completed or in progress\- in Business Administration, Business Management, or related fields.**
* **Prior experience in** administrative routines and customer service **(in-person, phone, and WhatsApp).**
* **Experience using** administrative and/or billing systems**.**
* **Basic proficiency in** Microsoft Office (Word, Excel, Outlook)**.**
* **Strong verbal and written communication skills, with a courteous and professional demeanor.**
* **Organizational skills, attention to detail, and ability to handle multiple tasks simultaneously.**
**Preferred Qualifications**
* **Experience in** condominium management, real estate, or financial services companies**.**
* **Familiarity with** billing systems and bank slip issuance**.**
**What We Offer**
* Competitive compensation package aligned with market standards**.**
* **Collaborative and continuously learning work environment.**
**Opportunity to join a** solid, nationally expanding company**, with potential for professional growth.**
Employment Type: Full-time CLT
Compensation: R$2\.300,00 \- R$2\.343,00 per month
Benefits:
* Medical insurance
* Commercial partnerships and discounts
* Meal allowance
* Transportation allowance
Work Location: On-site