We are the most diversified educational group in the country. Every day, we create incredible futures through innovation. We roll up our sleeves to turn ideas into reality. We face challenges with resilience and adapt to constant change. Here, we are a team—not heroes—guided by the desire to make a difference and connected in one unique way: the \#CognaWay. Our relationships are direct and respectful, and the success of our students and customers is our success. Moreover, we value diversity because we know that the more diverse our repertoire, the more comprehensive and inclusive we become. Together, we empower people to build a better version of themselves! So, are you ready to join the absolute market leader in the educational sector? Join Cogna. **Responsibilities and duties** * Provide student and patient support using internal platforms; * Use management systems to execute tasks; * Maintain clear and objective communication with team members and customers; * Collaborate as part of a team to achieve company goals; * Demonstrate proactivity, commitment, and organization in daily activities. **Requirements and qualifications** * Completed high school education; * Knowledge of administrative routines; * Proficiency in Microsoft Office suite; * Clear and objective communication skills; * Proactivity; * Flexibility. **Additional information** Work model: 100% in-person: Monday to Friday, 8:00 AM to 4:12 PM. **But wait—there’s more!** * Undergraduate and graduate scholarship programs: available at our educational units for you and your dependents (spouse and children); * Birthday day off: choose one day to relax and celebrate; * SESC membership: access numerous opportunities to improve quality of life; * Univers pharmacy partnership: discounts on a wide variety of medications; * Corporate university: various learning paths and free courses to help you grow alongside us; * Book discounts: purchase top titles from our publishing houses; * Wellhub (Gympass): stay active in your daily life; * Ninho Program: a dedicated program for our families expecting a new baby; * Valoriza – Internal Recruitment Program: accelerate your career through internal opportunities; * Life insurance: mandatory benefit for all CLT employees at no cost; coverage begins on your admission date. Here, we believe in respect, diversity, and inclusion across all dimensions. All qualified candidates will be considered without regard to race, gender, gender identity or expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to continuously advance and generate employability for diverse talents. Join and enrich our team! Innovation drives us forward. Cogna is one of the world’s largest education organizations and a pioneer in Brazil. Our mission is to “empower people to build a better version of themselves.” With over 50 years of tradition, we are now among the world’s largest education companies, operating a broad business model offering abundant growth opportunities. We deliver educational products and services spanning from early childhood learning to senior education. \#ThisIsCogna—we embody the evolution and dynamism of a young startup, yet backed by the infrastructure of a major corporation with over 70 brands. Here, we act with our students’ success in mind. We are passionate about education and value people. We take responsibility for making things happen—always generating sustainable value—and together, we achieve more. We are **Cogna!**