MKT REWARDS PROGRAM

Description

Job Summary: Inbound customer service representative for rewards and loyalty programs, delivering excellent service and post-sales support. Key Highlights: 1. Serving customers from various regions of Brazil 2. Focus on inbound customer service for rewards programs 3. An environment that values continuous development Position – Customer Service Representative I Work Area – Backoffice Marketsystem Job Type – Permanent ### **Description –** Hi! Have you ever imagined working in customer service for clients across various regions of Brazil and having your service recognized as EXCELLENT? If so, apply now and join this team! CSU — here, your development is continuous! ### **Responsibilities and Duties –** * Inbound contact center for participants of rewards and loyalty programs who contact us to exchange points for miles and services, or for post-sales support regarding airline tickets and products. Currently, the operation serves 15 clients. ### **Requirements and Qualifications –** * Minimum age of 18; * Male candidates must provide military service completion certificate (Reservist); * Completed high school — with official graduation certificate; * Proficiency in microcomputer applications; * Technical or higher education is a plus; * Full availability for work hours; * Strong communication skills; * Empathy and human-centered service; * Good typing speed; * Resilience; * Flexibility to change. ### **Additional Information –**