Description
Job Summary:
A professional who provides friendly and efficient service, operating the cash register accurately while supporting daily routines, contributing to a positive shopping experience.
Key Highlights:
1. Friendly, efficient, and personalized service
2. Organization and cleanliness of the workplace
3. Identifying customer needs and informing them about products
**Description and Responsibilities:**
**Schedule:** 12:00 PM to 8:20 PM (Monday to Saturday)
**Level:** Operational
**Employment Type:** Tenured \- CLT labor code **Who We Are:**
La Boulangerie was founded in 2007 in Brasília with the mission of bringing the flavor and tradition of French artisanal baking to the city. Founded by Thais and Guillaume, we unite cultures, dedication, and talent to offer more than just bread—we create a space rooted in affection, care, and excellence.
With 18 years of history, we are a reference in artisanal breads and proudly have been elected “Brasília’s Best Bakery” 17 times. Additionally, we rank among the top 100 bakeries in Brazil, according to Padaria Magazine – Bakertop.
**Job Mission:**
Ensure friendly, efficient, and personalized service to customers, operating the cash register with accuracy and responsibility. Support both in-person and digital customer service routines, contributing to store organization and a positive shopping experience, always in compliance with La Boulangerie’s processes and standards.
Main Responsibilities:
Provide friendly, efficient, and personalized service at the counter and through digital channels (WhatsApp, iFood, phone calls);
Operate the commercial automation system accurately and responsibly;
Receive payments via various methods (cash, card, PIX), verifying amounts with the customer;
Correctly enter items into order tickets and verify during closing;
Include CPF on the Legal Invoice and enroll customers in the Loyalty Program;
Package orders according to scheduled timeframes;
Maintain organization and cleanliness of the workplace during and after shifts;
Identify customer needs and provide product information;
Decorate gift baskets and order boxes with care;
Request restocking and ensure correct identification (price and expiration date).
**Requirements:** **Requirements:**
Completed high school education;
Strong verbal communication skills, friendliness, and courtesy in customer service;
Professional appearance and day-to-day proactivity;
Organizational skills and attention to detail;
Ability to work under pressure and handle varied routines;
Availability to work on a rotating 6x1 schedule, including weekends and holidays.
**Preferred Qualifications:**
Previous experience in customer service, bakeries, or cafés;
Basic knowledge of food handling and cash register operation;
Proficiency in calculations and value verification;
Agility and familiarity with digital tools (WhatsApp, ordering systems, etc.).
**Benefits Offered:**
10% tip
SESC membership
Partnerships with universities and educational institutions
Meal allowance
Transportation allowance
Life insurance
Extended maternity leave
Monthly food basket
On-site snacks
Day off
**Benefits:**
Medical assistance, Dental assistance, Food basket, Meal allowance, Transportation allowance