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Caixa Customer Service Agent

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelBachelor's Degree

Description

**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break **Level:** Not specified **Employment Type:** Permanent – CLT Providing customer service to associates, delivering information and clarifying doubts regarding banking products and services. Performing cash operations, such as withdrawals, deposits, transfers, and payments. Verifying and authenticating documents, ensuring authenticity and compliance with internal regulations. Managing and organizing cash flow, ensuring sufficient cash availability to meet daily demands. Identifying and resolving operational issues, seeking efficient and effective solutions to ensure associate satisfaction. Promoting banking products and services, identifying sales opportunities and referring associates to the relevant departments. Executing security procedures, safeguarding the integrity of funds and information handled. Participating in training sessions and periodic meetings to support continuous improvement and stay updated on new policies and procedures. Collaborating with the team to foster a harmonious and productive work environment. **Requirements:** **Requirements:** * Completed or ongoing undergraduate degree in Administration, Economics, or related fields. * Basic computer literacy. * Ability to handle cash and perform financial operations. * Strong verbal and written communication skills. **Preferred Qualifications:** * Experience in financial institutions or retail. * Familiarity with cash systems and banking operations. * CPA, C\-Pro I and/or C\-Pro R certifications. **Benefits:** Medical assistance, Gym allowance, Childcare allowance, Education allowance, Profit-sharing program, Life insurance, Meal voucher, Food voucher

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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