Customer Service Assistant

Description

Job Summary: Telephone and digital customer service for recording interactions, requesting services, and updating registration data, including reimbursement processes and installment bill issuance. Key Highlights: 1. Telephone and digital (WhatsApp and email) customer service 2. Recording of customer interactions and service requests 3. Updating property and customer registration records Position: Customer Service Assistant Available Locations: * Praia Comprida – São José/SC * Centro – Itapema/SC * Centro – Balneário Camboriú/SC * Vila Operária – Itajaí/SC * Centro – São Francisco do Sul/SC * Anita Garibaldi – Joinville/SC Salary: R$ 1\.891,02 Benefits: Meal Allowance: R$ 646,00 Transportation Allowance * Working Hours: Monday to Friday, from 08:00 to 18:00 Daily Workload: 8h48min Lunch Break: 1h12min Job Description Receptive telephone customer service; Digital customer service (WhatsApp and e\-mail); Recording completed customer interactions and service requests; Updating property and customer registration records; Working with spreadsheets; Processing reimbursements for incorrectly paid amounts; Issuing installment bills. ✅ Requirements Completed High School Education; Good communication skills; Teamwork ability. Minimum Educational Qualification: High School (Secondary Education) * Meal Allowance: R$ 646,00 * Transportation Allowance