Cashier Supervisor

Description

Job Summary: The Front-End Cashier Coordinator will be responsible for monitoring, coordinating, and controlling front-end cashier activities, ensuring excellence in customer service and accuracy in financial transactions. Key Highlights: 1. Coordination and control of front-end cashier activities 2. Team guidance and development 3. Ensuring excellence in customer service About Us GTOP Group comprises the brands Rede TOP, ObenCard, and Preceiro Atacadista. With multi-family management, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2\.000 employees, 300 checkouts, and 35\.000 m² of sales area. JOB RESPONSIBILITIES Responsible for monitoring, coordinating, and controlling front-end cashier activities; guiding and clarifying doubts for cashiers and packers regarding their daily tasks; approving operations; providing necessary materials to the team; organizing meetings; and primarily serving customers—following established protocols, rules, standards, and procedures—to ensure excellence in service and accuracy in the store’s financial transactions. ACTIVITIES TO BE PERFORMED Ensure execution of front-end cashier operational procedures by guiding and monitoring daily routines, deadlines, and prescribed methods; performing loads on POS systems and scales; checking prices; providing support and clarifying doubts; monitoring cashier discrepancies (monetary movements and loss prevention); organizing informational and supportive meetings; and handling diverse customer requests; Ensure accurate execution of daily cashier withdrawals and closings, including cash counting and system reconciliation, to guarantee accuracy in the store’s financial transactions; Guarantee and organize customer flow to prevent queues; Ensure compliance with internal conduct, service, and security policies; Contribute to reducing front-end cashier losses through preventive actions—such as minimizing bag waste, preventing thefts, and enabling rapid returns of perishable items, etc.; Manage personnel scheduling—including leave planning, overtime bank, vacation time, and other work-hour-related demands—by reviewing managerial reports provided by the HR department and advising employees accordingly; Promote professional development and team motivation through continuous guidance and feedback, performance monitoring, and technical training; Provide support and assistance for related activities as needed; Requirements **Minimum academic qualification:** Completed high school education **Specific knowledge:** Cashier operations, financial transaction handling **Additional information:** 100% on-site position **Work location:** (Address)(https://www.google.com/search?sca\_esv\=8973cab98d98f2bf\&rlz\=1C1GCEA\_enBR1167BR1167\&sxsrf\=ANbL\-n5I31Iy1qbD8XKVmF0II4qSv6gzbw: 1777379644994\&q\=rede\+top\+tapaj%C3%B3s\+endere%C3%A7o\&ludocid\=2024898941502004114\&sa\=X\&ved\=2ahUKEwjdxvuSx5CUAxXeO7kGHQhiG28Q6BN6BAg9EAI): Rua Marechal Deodoro da Fonseca, 1090 \- Tapajós, Indaial \- SC, 89130\-000 **Working hours:** 12:20 PM – 2:00 PM and 4:00 PM – 9:40 PM\. **Benefits:** Health Insurance Dental Insurance Pharmacy Benefit Plan Store Purchase Discount Program Life Insurance * Position available for persons with disabilities (PCD)