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Job Summary: Responsible for leading the implementation, maintenance, and enhancement of document management, commission, certification, and accreditation processes, ensuring regulatory compliance and excellence in healthcare delivery. Key Highlights: 1. Leadership in quality management and national and international certifications 2. Technical reference in commission management and team development 3. Focus on continuous improvement, innovation, and high performance **Working Hours:** 8:00 AM to 6:00 PM (Monday to Friday) **Location:** Hospital Unimed Balneário Camboriú **Department:** Quality Department – HU **Job Mission:** To lead the implementation, maintenance, and enhancement of institutional document management, commission and committee processes, and national and international certification and accreditation activities, ensuring regulatory compliance and excellence in both healthcare and corporate performance; serving as a technical reference for the team in people management and process outcomes, ensuring the organization meets requirements stipulated by ANS regulations, Qmentum standards, professional councils, and other applicable regulations. **Minimum Requirements:** Bachelor’s degree in Nursing, Hospital Administration, Quality Management, Pharmacy, Biomedicine, Engineering, or related fields; Completed postgraduate specialization in Quality Management or Patient Safety; Certifications in ANS regulations (RN 518, RN 507, RN 506, RN 472), ONA, Qmentum; Intermediate computer skills; Intermediate Microsoft Office proficiency; Tasy system; **Desired Qualifications:** Maintenance and achievement of certifications applicable to health plans and hospitals; Clinical and corporate governance; Quality indicators; Institutional documentation (traceability and standardization); Mandatory committees and commissions. **Main Responsibilities:** **1. Quality Management and Certifications:** 1. Implement and support working groups and activities related to certifications and maintenance processes for RN 518, RN 507, RN 506, RN 472, PDGC, QMENTUM, other strategic certifications defined by the institution, and all applicable regulatory requirements; 2. Monitor adherence to regulatory requirements, ensuring compliance with applicable legislation and quality standards; 3. Act as a facilitator for internal and external audits, promoting alignment, training, and simulation exercises; 4. Develop and monitor action plans based on audit results, regulatory inspections, and performance evaluations; 5. Develop and track strategic, tactical, and operational indicators, identifying opportunities for continuous improvement; 6. Support the development and revision of institutional policies, protocols, and other documentation related to Document Management and Governance; 7. Ensure proper document management for both the health plan operator and the hospital, guaranteeing standardization and access to regulatory documents, implementing best practices and applicable regulations that underpin these processes; 8. Ensure all standards, guidelines, and manuals are up-to-date and implemented; 9. Develop training programs for staff on regulatory compliance and best practices in document management, commission and committee management; 10. Serve as a technical reference in managing mandatory commissions and committees, such as: Risk and Patient Safety Committee, Quality and Certification Commission, Medical Records Commission, Ethics and Bioethics Commission, and other committees established by the institution, including those mandated or recommended by national and international certification best practices; 11. Structure and monitor work plans for each commission, ensuring effectiveness and compliance with national and international regulations — People Management and Team Development; 12. Serve as a technical reference for the team, supporting outcome management and professional development; 13. Support team development through career dialogues, development guidance, individual development plans, attendance record tracking, vacation control, and other necessary activities; 14. Promote internal training and capacity-building initiatives focused on quality, patient safety, regulatory standards, certification processes, and regulatory compliance; 15. Foster a culture of continuous improvement, innovation, and high performance across the organization. Perform other related duties consistent with the responsibilities inherent to the operational unit and nature of the work, as directed by management. Unimed Litoral values diversity and inclusion, encouraging applications from individuals of all genders, ethnicities, sexual orientations, ages, disabilities, or any other personal characteristic.
