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Customer Service Manager for Clinical Laboratory

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking a strategic leader to manage customer service in the laboratory area, with a focus on service quality, team leadership, and customer relationship management. Key Highlights: 1. Lead and develop customer service teams 2. Manage customer relationships and requests 3. Coordinate quality processes and continuous improvement We are hiring: Customer Service Manager Are you a leader with experience in the laboratory field and a passion for excellence in customer service? This opportunity may be for you! We seek a strategic professional to ensure service quality, lead teams, and strengthen relationships with our customers. Key Responsibilities: ✔️ Lead and develop customer service teams ✔️ Manage customer relationships and handle requests ✔️ Represent the company in audits, events, and regulatory bodies ✔️ Supervise work schedules and performance indicators ✔️ Coordinate quality processes and continuous improvement Requirements: * Completed bachelor's degree (Business Administration, Biomedicine, Pharmacy, or related fields) * Experience in management, preferably in healthcare/laboratory settings * Organized, analytical profile with strong leadership skills * Strong communication skills and customer focus

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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