Job Summary: A professional responsible for contacting delinquent customers via telephone and/or email to negotiate payments and record interactions in the system. Key Highlights: 1. Handling debt negotiation and management of delinquent customers 2. Recording and updating customer interactions 3. Sending collection notices and letters A collection agency is seeking a Collection Assistant in Fortaleza (Aldeota). **Responsibilities:** Contact delinquent customers via telephone and/or email to negotiate debt repayment. Record all customer interactions in the company's system. Update customer contact information when necessary. Send collection letters and notices to delinquent customers. Previous experience as a Collection Assistant, Collection Analyst, Collection Supervisor, or Collection Coordinator may indicate suitability for some of the responsibilities associated with this position. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 1.816,18 * Performance-based bonus * Meal allowance * Transportation allowance * Medical plan * Dental plan Salary increase after 90 days. **Additional Information:** * Employment type: Permanent - On-site * Schedule: Full-time * Working hours: Monday to Thursday, 08:00–18:00; Friday, 08:00–17:00.
João Silva
Indeed · HR
João Silva
Indeed · HR
