RECEPTION / VILLA ROMANA

Description

Job Summary: Receptive customer service at authorized Samsung technical assistance centers, including service order creation, diagnostics, quotations, and support. Key Highlights: 1. Customer service at authorized Samsung technical assistance centers 2. Comprehensive warranty and out-of-warranty support 3. Focus on customer service, systems, and negotiation AUTHORIZED SAMSUNG TECHNICAL ASSISTANCE CENTER. RESPONSIBILITIES: Front-desk service at the technical assistance center, service order creation, communicating repair timelines to customers, product testing with customers, providing quotations, and delivering full warranty/out-of-warranty support. REQUIREMENTS: Proficiency with systems, customer service, and negotiation skills. WORK HOURS: Monday to Saturday, 1:00 PM to 9:00 PM. (No work on Sundays). BASE SALARY (BRL 2,025.00) + BONUS + MEAL ALLOWANCE + TRANSPORTATION ALLOWANCE OR FUEL ALLOWANCE. Employment Type: Full-time CLT Compensation: BRL 1,892.00 – BRL 2,600.00 per month Benefits: * Fuel allowance * Meal allowance * Transportation allowance Experience: * Customer service (Mandatory) * Negotiation (Mandatory) Work Location: On-site