Marketplace Listing Coordinator

Description

Summary: This role involves owning the accuracy, visibility, and performance of product listings across Amazon, Chewy, and Walmart, ensuring optimisation and compliance. Highlights: 1. Owns accuracy, visibility, and performance of product listings 2. Optimises listings for search performance and conversion rates 3. Resolves complex catalog and listing issues efficiently Location: South America / South Africa Reporting to: VP of Marketplace Role type: contract / Full\-time *this is a fully remote role and can be based anywhere with a EST or CST time zone.* As a Marketplace Listing Coordinator, you play a vital role in the pack by owning the accuracy, visibility, and performance of our product catalogue across **Amazon, Chewy, and Walmart**. You ensure every listing is expertly created, optimised, and compliant—enhancing search performance while proactively identifying and resolving issues that could impact growth. Working at pace, you bring precision, organisation, and a strong understanding of marketplace best practices to keep our listings healthy, competitive, and conversion\-ready. **Your responsibilities:** * Create and maintain product listings, including parent/child variations, across Seller Central, Chewy Catalog Manager, and Walmart Seller Central * Optimise product titles, bullet points, and descriptions using relevant keywords to improve search visibility and conversion rates * Coordinate with design teams to ensure high\-quality images, infographics, and A\+ content are uploaded in line with Amazon guidelines * Monitor listing health, identifying and resolving suppressed listings, stranded inventory, and policy violations promptly * Conduct keyword research using tools such as Helium 10 to identify high\-traffic opportunities and enhance listing performance * Maintain accuracy across all product data, including SKUs, barcodes, weight, and dimensions * Manage and resolve complex catalog issues by opening and handling cases with Amazon Seller Support ##### **What you bring:** * 1–3 years’ experience managing product listings on Amazon Seller Central, with exposure to Chewy and/or Walmart considered a strong advantage * Strong technical capability, including proficiency with Amazon flat files, CSVs, and Excel (e.g. VLOOKUPs, pivot tables) * A solid understanding of keyword research and the ability to analyse listing performance metrics (e.g. sessions, conversion rates) to drive optimisation * Exceptional attention to detail, ensuring accuracy across data entry, product information, and content updates * Highly organised, with the ability to manage multiple listings and priorities in a fast\-paced environment * Clear and effective communication skills, with strong written English and the ability to produce high\-quality, error\-free copy * A proactive, problem\-solving mindset, able to identify and resolve listing issues, suppressions, and policy\-related challenges efficiently *If you require any reasonable adjustments during the recruitment process, please do not hesitate to contact us \- we will always be happy to help.*