Alloha is a telecommunications company recognized for its innovation and commitment. Its organizational culture values collaboration, dynamism, and the constant pursuit of efficiency, creating an environment where teams are encouraged to develop new ideas and grow professionally. The position is for Credit Management, with a focus on credit granting and defining rules that reduce cases of fraud and early default, both in B2C and B2B markets. The professional will play a strategic role in leading the area, ensuring robust policies and efficient processes, while directly contributing to the company’s financial sustainability. **Responsibilities and duties** * Manage and develop Credit teams. * Monitor KPIs and identify opportunities for efficiency in credit granting and anti-fraud routines. * Define and ensure implementation of the credit policy (limits, payment terms, and risk criteria). * Lead area-specific projects and deliver periodic reports on progress, constraints, and priorities. * Propose action plans and emergency measures to correct KPI deviations. * Monitor financial indicators (e.g., FPD) and negotiate adjustments with commercial areas to optimize the credit process. **Requirements and qualifications** * Bachelor’s degree in Economics, Finance, or Business Administration. * Specialization in credit and anti-fraud models for telecommunications is desirable. * Advanced knowledge of statistical models applied to credit. * Knowledge of data models and control processes in automated environments. * Experience in automated environments and customer acquisition channels (remote and in-person) is desirable. * Experience leading teams and strategic projects. **Additional information** * Medical assistance * Dental assistance * Meal voucher * Life insurance * Transportation voucher * Giga Inclusão – PCD dependent support * Total Pass * Birthday day off * Extended maternity leave (180 days) and paternity leave (20 days) * Psicologia Viva (if enrolled in Amil health plan) * E-learning platform on the Intranet * Tour House: 5% to 12% discounts on airfare purchases, hotel reservations, and car rentals. * Movida: 10% discount applied to daily rental rate Samsung Partnership Portal * With the purpose of **connecting people, ideas, and businesses, promoting digital and social inclusion in Brazil**, Alloha Fibra is today the largest independent fiber-optic group in the country. This is possible thanks to our team of 5,000 people who pursue **quality and excellence** in everything they do, always focused on delivering the best products, services, and customer support. **We value plurality**, represented by our employees and customers across their full regional and social diversity — as we operate in 864 cities across 22 Brazilian states, with a network of over 140,000 kilometers of fiber optics and 1.6 million subscribers. Here you’ll find a single team, working **interconnected**, focused on **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture — the Alloha Way — transforming our environment into a collaborative and responsible space for people and for business sustainability. For more information, visit https://alloha.com/