Job Summary: Responsible for analyzing warranty processes, invoicing and shipping parts, organizing documentation, performing picking and dispatch, and assisting the manager. Key Highlights: 1. Analysis and monitoring of warranty processes 2. End-to-end parts management cycle: receipt, picking, and dispatch 3. Dynamic and operational environment focused on organization and accountability **Responsibilities** * Analyze and monitor warranty processes, including commercial or technical courtesy claims for products and services via a dedicated system, verifying deadlines set by the manufacturer; * Invoice and ship parts to the factory according to demand and deadlines; * Identify and forward parts to the vehicle manufacturer within required deadlines; track their delivery; * Organize and archive department documentation; * Perform parts picking, restocking, and dispatch, ensuring all steps are carried out accurately; * Receive and process parts requests from mechanics and consultants, ensuring prompt and effective service; * Deliver requested parts according to service orders (SOs), ensuring all items are correct; * Receive and inspect requested parts, verifying quality and quantity against orders; * Package and label goods for dispatch, ensuring all items are properly labeled and protected for transportation. * Maintain goods organization and workplace cleanliness, ensuring a safe and efficient environment; * Assist with tasks assigned by the manager. **Requirements** * Completed high school education; * Category B driver's license will be considered an advantage; * Experience in the described activities will be an advantage; * Basic knowledge of warehouse, inventory, or parts logistics will be an advantage; * Dynamic, proactive profile with high energy for operational routines; * Ability to perform frequent physical handling of parts, including receipt, inspection, organization, and dispatch of goods; * Willingness to perform physically demanding tasks, such as daily handling of boxes and parts; * Organization, accountability, and commitment to processes.
João Silva
Indeed · HR
João Silva
Indeed · HR
