IT MAINTENANCE TECHNICIAN

Description

Job Summary: The IT Equipment Maintenance Technician ensures the availability and proper functioning of the technological infrastructure, providing technical support and collaborating in equipment procurement. Key Highlights: 1. Technical support and user assistance for incident resolution. 2. Preventive and corrective maintenance of computers and peripherals. 3. Support for basic network and VPN configurations. **Job Description:** ---------------------- The IT Equipment Maintenance Technician is responsible for ensuring the availability and proper functioning of company equipment and IT infrastructure. Responsibilities include incident handling, user support, computer and peripheral maintenance, as well as supporting basic network and VPN configurations. Also collaborates in IT equipment procurement, ensuring technology resources align with business needs. Key Responsibilities: Providing technical support via phone, email, or in person; \- Providing basic user support for systems and equipment; Supporting training sessions and developing guides and manuals; Performing simple preventive and corrective maintenance on computers and peripherals; Supporting basic network and VPN configurations; Assisting in budgeting and quotations for equipment. **Essential Requirements:** ------------------------------ Completed high school education; Currently enrolled in a technical course in Information Technology, Computer Maintenance, or related fields; Basic knowledge of Windows and Linux operating systems; Basic hardware knowledge (assembly and maintenance); Fundamental knowledge of networks and connectivity. **Desirable Requirements:** -------------------------- Initial experience in technical support or computer maintenance (internship or up to 6 months) is desirable. **Employment Type:** -------------------------- CLT **PCD (Persons with Disabilities):** -------- NO **Salary:** ------------ $3,524\.97 **Benefits:** --------------- UNIMED health plan (100% company-subsidized); Dental plan (100% company-subsidized); Partnerships with universities and English language schools; Transportation allowance or mobility assistance; Wellhub (Gympass) partnership; Fresh fruit and coffee daily; Modern and comfortable work environment; Free psychological support; Birthday day off; Childcare allowance; Baby bonus; VA or VR (meal/voucher allowance). **Work Location:** ---------------------- Trindade, Florianópolis\-SC. **Working Hours:** ------------------------ 8:00 AM to 5:00 PM, Monday to Friday **Additional Information:** --------------------------- Since 2003, our companies, Publicações Online and PROMAD, have been innovating in the legal market, delivering quality, technology, and efficiency to transform workplace routines. We are part of the North American Dura Software Group. With over 200,000 registered lawyers and a client portfolio including Brazil’s largest law firms and corporations, we continuously seek talented individuals who share our purpose: unlocking human potential and building successful journeys with our clients. Join our team!